We aim to get every order right. If something is off, here’s how we handle returns, inspections, and refunds in a clear, timely way.
We communicate each step so you know what to expect.
We accept return or refund requests for defective, damaged, or incorrect items reported promptly.
Notify us within 48 hours of delivery for issues (defect, damage, wrong item/size/color).
Items should be unused, with tags/packaging if applicable, unless the issue prevents this.
Clear photos and a brief description help us assess quickly.
Simple steps to start a return or refund request.
Email admin@edriconstylearcade.online or call +63 916 918 2740 within 48 hours. Include your order details and photos.
We review the issue and may ask for additional info. If needed, we’ll coordinate pickup/return instructions.
Approved cases may be replaced or refunded based on your preference and stock availability.
We confirm the outcome and timelines. Refunds follow the original payment channel when possible.
We aim for prompt handling and transparent expectations.
Most cases are reviewed within 2-3 business days after we receive complete details or returned items.
Processing depends on your payment method and banking/payment partners. We’ll update you with status changes.
If the issue is on us (defect/incorrect item), we cover reasonable return costs or provide guidance for courier drop-off.
Wear-and-tear, misuse, or cases reported beyond 48 hours may not be eligible. We review each situation fairly.
We’re here to help and keep the process straightforward.
admin@edriconstylearcade.online
+63 916 918 2740
80 Malinis Street, Brgy. Lawang Bato, Valenzuela City, NCR 1444, Philippines
